Amazon

UX Designer

The Amazon Customer Service User Experience Studio is seeking a UX Designer to improve the Associate and Customer Experience. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, and product managers working backward from the customer. You will dig into challenging problems, ask a lot of questions, and balance associate needs, business goals, and technical constraints.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 20, 2026

You will collaborate with senior team members to deliver intuitive, high-quality user experiences, create prototypes that demonstrate best practices, and translate business requirements into interaction flows. You will also develop compelling narratives that effectively communicate design decisions to diverse stakeholders.

Responsibilities

  • Collaborate with senior team members to deliver intuitive, high quality, user experiences.
  • Create prototypes that demonstrate best practices in interaction patterns.
  • Craft user-centered experience designs informed by customer feedback and research findings.
  • Translate business requirements into interaction flows and prototypes.
  • Develop compelling narratives that effectively communicate design decisions to diverse stakeholders.
  • Job requirements

  • 1+ years of design experience with an available online portfolio.
  • Bachelor's degree (or in progress) in Design, Human-Centered Interaction, Statistics, Psychology, Computer Science, or related fields.
  • Advanced knowledge of emerging AI/ML applications in user experience.
  • (Preferred) 3+ years of design experience and knowledge of mobile/web design patterns and accessibility standards.
  • About 

    Amazon

    Global tech leader focusing on e-commerce, cloud computing, AI, and digital streaming.

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